AI that actually helps
your team sell & support
Teloring embeds powerful AI directly where your agents work — not in a separate tool. From real-time suggestions to emotion detection, every feature is designed to make conversations faster, smarter, and more human.
AI Copilot
Your agents' smartest teammate. The AI Copilot reads the full conversation context, reviews your knowledge base, and drafts perfect replies — in your brand voice. Agents review, tweak, and send in seconds.
- Context-aware: reads entire conversation history
- Knowledge base grounded — no hallucinations
- Tone-matched to your brand guidelines
- One-click send or easy manual editing
AI Copilot screenshot
Agent reviewing AI-drafted reply
Intelligence built into every conversation
Not an add-on. Not a separate app. Every AI feature lives right inside your inbox.
Knowledge Base
Upload your docs, FAQs, and product guides. AI uses them to craft accurate, grounded replies — not generic guesses.
Conversation Summary
One-click summaries of entire conversations. Ideal for shift handoffs, supervisor review, or CRM updates.
Emotion Detection
Real-time emotion scoring on a 1–20 scale. Happy, frustrated, confused — know the mood before you respond.
Auto-Translation
Detect language automatically and translate messages in real time. Respond in any language — the customer sees their own.
Churn Detection
AI flags conversations where the customer may leave. Automated alerts give supervisors time to intervene and retain.
Smart Reply Suggestions
Instant suggested replies based on conversation context. One tap to insert — then personalize if needed.
Message Tone Adjustment
Rewrite messages to be more professional, friendly, empathetic, or concise. Perfect tone, every time.
Sentiment Analytics
Track customer sentiment trends across time, channels, and agents. Dashboards show the big picture.
AI Studio
Build your own custom AI automations. Define triggers, connect to your knowledge base, and create intelligent workflows — no code needed.
Contact Enrichment
AI automatically fills in missing contact details, merges duplicates, and keeps your database clean and up-to-date.
The AI advantage — in numbers
AI Studio — your custom automation engine
Go beyond pre-built features. AI Studio lets you create custom AI behaviors — from auto-routing conversations to generating personalized product recommendations.
- Visual workflow builder — no code required
- Connect to your existing knowledge base
- Trigger on events: new message, keyword, emotion
- Chain multiple AI models together
AI Studio screenshot
Visual workflow builder
Experience AI-powered customer service
Start your free trial and see how Teloring's AI features transform your team's productivity.