Channels
Bring messaging, social, email, website chat and voice into one workspace. Your team sees the full customer history, responds from a single queue and delivers consistent service on every channel.
Turn your WhatsApp Business number into a managed sales and service channel, with official Meta connectivity, guided onboarding and template management inside Teloring.
Transform every mailbox into a collaborative service channel. Connect Microsoft 365, Gmail, IMAP/SMTP or a Teloring-managed address and manage every thread from the shared workspace.
Manage calls from an in-browser phone and keep every interaction on the same customer record as chat, email and social conversations, including call recordings.
Convert website visits into sales and service conversations with a branded chat experience that connects visitors directly to your team.
Reach customers instantly with two-way text messaging from a business number, ideal for updates, confirmations and time-sensitive service conversations.
Manage Instagram direct messages and story replies from the same workspace, with customer context available before every response.
Turn comments on Instagram posts into structured conversations, route them to the right team and continue the relationship without losing context.
Bring private messages from your Facebook Page into the shared workspace, so sales and support teams can respond quickly with the complete customer history.
Manage comments and activity on Facebook Page posts as service conversations, with clear ownership, routing and follow-up from the same queue.
Connect a Telegram bot and manage personal or group conversations with rich media and interactive responses from the Teloring workspace.
Serve customers through a LINE Official Account from the same workspace, ideal for brands operating in markets where LINE is a primary communication channel.
Turn TikTok direct messages into managed sales and service conversations, routed to the right team alongside every other customer channel.
Connect proprietary apps, legacy systems or IoT devices through a flexible developer channel and manage their messages as native Teloring conversations.
The Ring
My Ring gives administrators a clear visual map of every available channel and connected inbox. See what is active, identify what is still available and add new customer touchpoints from one central place.
One type, many inboxes
Connect multiple numbers, mailboxes or widgets for the same channel type and organise them by brand, department, region or use case. Each inbox keeps its own identity and settings while contributing to one customer view.
Guided onboarding
A clear setup flow guides administrators from provider authentication to a verified test conversation, with dedicated documentation for every channel.
Open My Ring and select the channel you want to add. The visual map immediately shows which channel types are already connected.
Name the inbox and complete the relevant provider step, such as Meta or Microsoft authentication, number verification, a bot token or an embed code.
Send a test message, confirm that it reaches the shared queue and launch the channel for your team with confidence.
Start free, connect your first channels and give your team one complete view of every conversation.